Manston Court Holiday Park
Manston Court Rd, Ramsgate, Kent. CT12 5AU Tel: 01843 823442
Manston Court Holiday Park
Manston Court Rd, Ramsgate, Kent. CT12 5AU Tel: 01843 823442
Welcome to Manston Court Holiday Park privacy policy.
We respect your privacy and are determined to protect your personal data.
The purpose of this privacy notice is to inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from).
We'll also tell you about your privacy rights and how the data protection law protects you.
This privacy notice is provided in a layered format so you can click through to the specific areas set out below.
What is the purpose of this privacy notice?
This privacy notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you a product or service or send us an enquiry.
This website is not intended for children and we do not knowingly collect data relating to children.
You must read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them
Data controller(s)
Sandwich Leisure Limited is the controller and responsible for your personal data (collectively referred to as Sandwich Leisure Holiday Park, "we", "us" or "our" in this privacy notice). Our contact details are Sandwich Leisure Holiday Park, Woodnesborough Road, Sandwich, Kent, CT13 0AA Telephone: 01304 612 681 or Email: info@sandwichleisurepark.co.uk For all data matters please contact us using the details above.
Third-party links outside of our control
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
When you leave our website, we encourage you to read the privacy notice of every website you visit
Personal data, or personal information, means any information about an individual from which that person can be identified. You can find out more about personal data from the Information Commissioners Office.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
A. Identity Data includes first name/last name/ username/marital status/ title/date of birth/gender.
B. Contact Data includes billing address/delivery address/email address/ telephone numbers.
C. Financial Data - This includes data relating to your means and methods of payment, such as your bank account and payment card details.
D. Transaction Data - This includes data relating to the transactions you have carried out with us, such as details about payments to and from you and other details of products and services you have purchased from us.
E. Technical Data - This includes more technical data that we may obtain when you make use of our website, such as your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
F. Usage Data - This includes information about how you use our website, products and services.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences
If you fail to provide personal data
Where we need to collect your personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:
* Directly. You may give us your identity, contact data, and financial and transaction by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA
We have set out below, in a table format, a description of all the ways we plan to use your personal data, with the legal bases we rely on to do so.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
Please contact us by writing to us or by email info@sandwichleisurepark.co.uk if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
| Purpose/Activity | Type of data | Lawful basis for processing including basis of legitimate interest |
| To register you as a new customer | (a) Identity (b) Contact |
Performance of a contract with you |
| An enquiry | (a) Identity (b) Contact |
Performance of a contract with you |
| To enable you to provide feedback | (a) Identity (b) Contact |
Performance of a contract with you |
| To provide data to regulations or authorises in compliance with our legal and regulatory obligations | (a) Identity (b) Contact |
Compliance with a legal or regulatory obligation |
| To process and deliver your booking including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us |
(a) Identity (b) Contact (c) Financial (d) Transaction |
Performance of a contract with you Necessary for our legitimate interests (to recover debts due to us) |
| To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | (a) Identity |
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise); (b) Necessary to comply with a legal obligation. |
| To use data analytics to improve our website, products/services, marketing, customer relationships and experiences | (a) Technical (b) Usage |
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
| To monitor our communications with you in order to check any instructions given to us, for training purposes, for crime prevention, to improve the quality of our customer service and to defend legal claims. | (a) Identity (b) Contact (c) Technical |
(a) Necessary for our legitimate interests (to assist us in training our employees and defend our business in the event of a claim). (b) Necessary to comply with a legal obligation; |
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website ma become inaccessible or not function properly.
For more information about the cookies we use, please see below - Website Privacy and Cookie Policy.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact Sandwich Leisure Holiday Park.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.
We do not transfer your personal data outside the European economic area (eea).
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law we have to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they cease being customers for tax purposes.
In some circumstances you can ask us to delete your data: see Your legal rights below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data:
If you wish to exercise any of the rights set out above, please Sandwich Leisure Holiday Park.
No fee required - with some exceptions
You will not have to pay a fee to access your personal data (or to exercise any of the other rights).
However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
This version was last updated on 11th December 2020.
Please keep us informed if your personal data changes during your relationship with us. It is important that the personal data we hold about you is accurate and current.
To exercise all relevant rights, queries or complaints in relation to this policy or any other data protection matter between you and us, please in the first instance contact our Sandwich Leisure Holiday Park on 01304 612 681 or info@sandwichleisurepark.co.uk
Should you choose to contact us using the email link on our Contact Page, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors.
Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP).
Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted before being sent across the internet.
The email content is then decrypted by our local computers and devices.
This website contains links to external sites. Please be aware that we are not responsible for the content of any external sites.
Whilst we take great care to ensure any confidential information remains protected we cannot guarantee the security of data sent over the Internet.:
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
This website uses the following cookies:
Important Note: The information they collect does not identify you personally.
These are temporary cookie files, which are erased when you close your browser.
The session cookie that we use is essential for some pages such the contact form to work correctly. It is set by the server and tells your browser how to interpret the page.
These are cookies from other websites and last longer - This website uses the following Cookies:
Google uses these cookies for their Google Maps and local Search services.
For more information see Google Privacy Policy.
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The information collected is anonymous and does not identify a visitor. Select this link for an overview of privacy at Google
Most web browsers allow some control of most cookies through your browser settings.
See How to Control Cookies by www.aboutcookies.org or Clear your Browsers Cookies by www.wikihow.com
Please note: if you set your browser to refuse all cookies, please be aware that there may be functionality and features on various other websites that do not work.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org
This website contains links to external sites. Please be aware that we are not responsible for the content of any external sites.
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